Stockist Terms & Conditions

*As of 20th June 2023*

Client: the company listed in the wholesale application form
We, Us, Our: faith&joy

  1. Minimum Order Amounts
    Minimum order amounts as stated with each product in the wholesale catalog.
  1. Wholesale Pricing
    All prices are listed in NZ dollars and are exclusive of GST as faith&joy is currently not GST registered. We are pleased to offer our products at a heavily discounted rate, without a predetermined retail price. This allows you the freedom to price our products at your discretion, according to your market and sales strategy. We reserve the right to vary the wholesale price at any time without prior notice as a result of cost increases beyond our reasonable control in the cost of material or labour.
  1. Payments
    faith&joy accepts direct bank transfer to the account stated in the invoice.
  1. Shipping
    Shipping is not included in the cost of goods. We will calculate shipping based on the amount of products you order. The Client is also welcome to use your own courier.
  1. Returns
    All sale items are final, therefore we will not accept returns once your order it is shipped out unless it has arrived damaged. 
  1. Damages and Defects
    Please inspect all shipments immediately upon arrival. Please contact faith&joy at within 7 days of receiving damaged or defective shipments. Damaged merchandise will be replaced with new merchandise. Damaged merchandise will not be accepted if it is held for more than 15 days after delivered date.

  2. Delivery Window 
    Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time. A more accurate timeframe will be emailed once the Client places an order.
  1. Branding
    faith&joy’s goods are supplied to the client for the purposes of resale under faith&joy’s branding and are not to be rebranded, restickered or repackaged unless discussed prior. faith&joy retains full ownership of the IP and/or copyrights to designs, logos, and branding. However, we understand the importance of optimizing your website for search engines, which is why we offer the flexibility for you to customize the product name as needed. This allows for a better alignment with your website and search optimization strategy, while maintaining the high quality of our product. You can also maintain our original product names if you wish.

The Client agrees that faith&joy may amend these terms and conditions at any time. If faith&joy makes a change to these terms and conditions, then that change will take effect from the date on which faith&joy notifies the Client of such change. The Client will be taken to have accepted such changes if the Client makes a further request for faith&joy to provide Goods/Equipment to the Client. The Client warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.