Frequently Asked Questions
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Are your products handmade or mass-produced?
Our products are mostly made in house in small batches, not mass-produced. They are carefully made, checked, and packed by us to ensure quality.
Are your stickers waterproof/weatherproof?
Our stickers are made with high-quality materials and are water-resistant. They’re great for laptops, notebooks, drink bottles, and indoor use. For best longevity, avoid dishwashers and long-term outdoor exposure.
Do colours look exactly like the photos?
We use mockups to consistently represent our products. Therefore colours may vary in person as well as due to screen settings, lighting, and device differences.
Do you offer custom or personalised orders?
Please contact us at hello@faithandjoy.co to enquire about custom or personalised orders.
Are all your products available online?
Not always! We often bring exclusive designs and special items to markets. Visiting us at a market is a great way to see the full range.
Can I put the glasses in the dishwasher?
To preserve the print, we recommend hand washing. Avoid soaking in water for long periods or using harsh scrubbing.
Are the glasses safe for hot and cold drinks?
Yes! Our glass tumblers are suitable for hot and cold beverages, but avoid extreme temperature shocks (like boiling water into a frozen tumbler).